Undoubtedly, the Aspers Casino app is legit and allowed to operate on the British market.Įvidence of that is the licenses obtained by the UK Gambling Commission and the Alderney Gambling Control Commission. It’s a shame as it could be such a good place for an evening out, the guy singing was fantastic and it was a good atmosphere, just a shame these couple of things let it down.First and foremost, we would like to share some information about the platform’s protection. Other people could see his behaviour standing next to me at the bar and were just as astounded at his lack of care, attention and customer service, he is clearly in the wrong job. I then went to order a couple more, his reply to me when I ordered was I knew I’d regret taking your order! Absolutely astounded, he then proceeded to taste the drinks with a straw, the glasses weren’t filled up and he said do you like yours strong as he had obviously made it wrong? Wasn’t nice at all, and the presentation wasn’t the same, plus I had to ask for the Prosecco to go with it which he just topped up the drink with. My partner ordered a couple of cocktails, he replied I don’t feel like making cocktails tonight, then took his order and got another girl to make them for him. The guy behind the bar in the terrace bar was extremely rude and his customer service skills were zero.

The lady in the restaurant was very nice and helpful and said we could get complimentary extra starter, this never arrived even after we had our mains, so actually spent more and got less. I was told 20 mins after ordering my order wasn’t available, so I changed it for something else at a lesser cost. Enjoyed our evening, however food and drink service was extremely slow in the restaurant area.

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